FAQ
ORDER
PAYMENT
1.What payment method do you accept?
3.What currency and what exchange rate I am actually using?
SHIPPING AND DELIVERY
1. How long will I get my order?
2. Which countries do you ship to?
3.By what way you deliver my order?
4.Can you mark as gift and low value?
5.Will I be asked to pay import duty?
6.What is the difference between free shipping and expedited shipping?
RETURN, REFUND and EXCHANGE
1. Can I return or exchange my item?
3.Do I need to pay the return shipping?
4.Have you received my returned item?
5.If I return the item, how long do I get the refund?
6.Do I need to return the Points in Points Grabber Programme?