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FAQ

ORDER

1.How do I choose size?

2.How to order?

3.How to use the Coupon code?

PAYMENT

1.What payment method do you accept?

2.Is it safe to pay?

3.What currency and what exchange rate I am actually using?

SHIPPING AND DELIVERY

1. How long will I get my order?

2. Which countries do you ship to?

3.By what way you deliver my order?

4.Can you mark as gift and low value?

5.Will I be asked to pay import duty?

6.What is the difference between free shipping and expedited shipping?

RETURN, REFUND and EXCHANGE

1. Can I return or exchange my item?

2.How can I return the item?

3.Do I need to pay the return shipping?

4.Have you received my returned item?

5.If I return the item, how long do I get the refund?

6.Do I need to return the Points in Points Grabber Programme?

7.How to exchange?

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